December Feature Update: Custom Object Record Counts

This month's ISVapp update allows ISV and OEM partners to view an accurate, up-to-date record count for all of their custom objects directly within ISVapp. As usual, this feature works out-of-the box without any configuration.

Some common use-cases for record counts are:

• Insights into a particular customer's onboarding progress

  Customers often create a significant number of records during their onboarding phase. Either manually, or via a data import from third-party systems or migrations. In either case, details about this progress are essential for the customer success and onboarding teams.

• Tracking product usage intensity and trends

  Most Salesforce applications live from the data they operate on. If customers are not creating a certain type of record, there might be an underlying adoption issue. Record Counts can be used as a first, quick insight into current usage levels. In addition with the ISVapp Feature Management, they build a powerful tool to understand an account's health status.

For managed packages with a high number of custom objects, we have added some controls that make it comfortable to focus on the objects of interest:

In case your ISV or OEM managed package does not contain any custom objects, you have the option to hide this feature via Setup > Appearance > Custom Objects.