ISVapp Blog

As a Salesforce ISV or OEM partner, you are used to manage your licenses through the Salesforce License Management Application (LMA). The new License Manager in ISVapp is a natural extension on top of the LMA. It proactively notifies you of any inconsistencies within your license records and allows you to quickly clean things up right in ISVapp.

Knowing when server incidents affect the functionality or performance of your Salesforce OEM or ISV product is essential for a healthy relationship to your customers. The new Server Monitoring feature within ISVapp allows you to quickly identify the impact of an incident and provides you with a feed of updates directly from the Salesforce Trust Portal.

With the upcoming enforcement of Multi-Factor Authentication (MFA) in all Salesforce organizations, OEM partners have a special interest in ensuring that their customer organizations are compliant. The new MFA Reporting capabilities in ISVapp will help you to achieve this.

Many Salesforce ISV and OEM applications are built around a number of business-critical custom objects. ISVapp allows partners to understand how users interact with those objects via Feature Management and the Object Analyzer. As of this month's release, ISVapp provides additional insights on custom objects via "Custom Object Record Counts".

This month we have overhauled the ISVapp dashboards on both the global and account level. They now include more relevant details right on one page and allow you to dig deeper with a click of a button.

Data is the foundation for most business applications. That is especially true for those built on the Force.com platform, with its concept of custom objects. Because of that, it is essential for Salesforce ISV and OEM partners to understand precisely how their customers are interacting with those objects. With our latest addition to ISVapp, this became a lot easier and anyone can interpret it.

Understanding license utilization is key for ISV and OEM partners, especially for those that sell Salesforce Experience Cloud (Community) licenses. Learn more about how ISVapp streamlines this process with our June feature update.

April brings a highly requested feature: being able to export chart data into common formats such as Microsoft Excel, CSV or PNG.

In this months release we added a REST API to request raw data files programatically. Additionally, those customers working with Slack, can now access relevant account metrics directly in chat conversations.

ISVapp now gives you enhanced insights into your monthly and daily usage.

Learn all about the newest Salesforce AppAnalytics Winter '21 Release features. We will cover new features and summarize all changes to the AppExchange App Analytics API that powers ISVapp.

August brings a new feature to ISVapp that lets partners segment their customer base by several criteria.