Blog
News and updates about ISVapp, the Salesforce AppAnalytics API for ISV & OEM partners, Customer Success and Sales topics
June 29, 2022
Feature Update: Analyze Apex Executions
ISVapp
Feature Update
Apex executions
Feature Management
Managed Package
Apex is the programming language that Salesforce developers love (and sometimes hate). It's specific to
the Salesforce platform and at the heart of almost every package. From this month, the ISVapp feature
management fully supports Apex Executions.
June 01, 2022
Feature Update: License Manager
ISVapp
Feature Update
License Management
LMA
ISV/OEM Operations
As a Salesforce ISV or OEM partner, you are used to manage your licenses through the
Salesforce License Management Application (LMA). The new License Manager in ISVapp
is a natural extension on top of the LMA. It proactively notifies you of any
inconsistencies within your license records and allows you to quickly clean things up
right in ISVapp.
May 09, 2022
Feature Update: Advanced Server Incident Monitoring
ISVapp
Feature Update
Server Incident Monitoring
ISV/OEM Operations
Knowing when server incidents affect the functionality or performance of your Salesforce
OEM or ISV product is essential for a healthy relationship to your customers. The new
Server Monitoring feature within ISVapp allows you to quickly identify the impact of
an incident and provides you with a feed of updates directly from the Salesforce Trust Portal.
March 28, 2022
Feature Update: Multiple Health Scores
ISVapp
Feature Update
Health Score
Customer Success
Early Warning
The ISVapp Health Score is an important metric that helps to identify accounts that need immediate attention.
This month, we have launched a more flexible way of configuring the Health Score. In addition, customers can now
create multiple Health Scores per account.
February 24, 2022
Feature Update: Multi-Factor Authentication Reporting
ISVapp
Feature Update
Salesforce App Analytics
Multi-Factor Authentication
MFA
Compliance
Security
With the upcoming enforcement of Multi-Factor Authentication (MFA) in all Salesforce organizations,
OEM partners have a special interest in ensuring that their customer organizations are compliant.
The new MFA Reporting capabilities in ISVapp will help you to achieve this.
January 31, 2022
January Feature Update: Advanced User Management
ISVapp
Feature Update
Salesforce App Analytics
User Management
SSO
Administrators already know and love the plug-and-play Salesforce-SSO capabilities of ISVapp.
In addition to that, we have now added advanced controls that allow our customers to grant
ISVapp-access to users that have no Salesforce user within the company organization.
December 13, 2021
December Feature Update: Custom Object Record Counts
ISVapp
Feature Update
Salesforce App Analytics
Custom Objects
Snapshots
Many Salesforce ISV and OEM applications are built around a number of business-critical
custom objects. ISVapp allows partners to understand how users interact with those objects via
Feature Management and the Object Analyzer. As of this month's release, ISVapp provides
additional insights on custom objects via "Custom Object Record Counts".
November 29, 2021
November Feature Update: Account Status Override
ISVapp
Feature Update
Salesforce App Analytics
License Management Application
Knowing where exactly an account stands on its journey is essential. It allows your customer success and onboarding
teams to dedicate the right resources at the right time. Furthermore, it is key to understand which accounts need
more attention right now.
October 25, 2021
October Feature Update: Overhauled Dashboards for ISV and OEM partners
ISVapp
Feature Update
ISV and OEM Dashboards
Salesforce App Analytics
This month we have overhauled the ISVapp dashboards on both the global
and account level. They now include more relevant details right on one
page and allow you to dig deeper with a click of a button.
September 17, 2021
ISVapp CEO Max-Michael Mayer on the »How We Got There« podcast
ISVapp
Podcast
How We Got There
Listen to our CEO Max-Michael Mayer on this month's episode of the »How We Got There« podcast, hosted by the great Mike Davis.
August 26, 2021
August Feature Update: Operation Counts
ISVapp
Feature Update
Feature Analysis
Salesforce Managed Package
Custom Object
CRUD
Data is the foundation for most business applications. That is especially true for those built on the Force.com
platform, with its concept of custom objects. Because of that, it is essential for Salesforce ISV and OEM partners
to understand precisely how their customers are interacting with those objects. With our latest addition to ISVapp,
this became a lot easier and anyone can interpret it.
July 6, 2021
July Feature Update: CRUD Feature Support and App Customizations
ISVapp
Feature Update
Appearance
Feature Analysis
Salesforce Managed Package
We have added multiple ways to further customize the functionality and appearance of ISVapp. Additionally, you can
now configure custom object operation types (Create, Read, Update and Delete) in our Feature Management section.
June 1, 2021
June Feature Update: License Insights
ISVapp
Feature Update
License Insights
License Management Application
Adoption
Understanding license utilization is key for ISV and OEM partners, especially for those that sell
Salesforce Experience Cloud (Community) licenses. Learn more about how ISVapp streamlines this process
with our June feature update.
The May update allows ISVapp customers to analyze the feature adoption of their managed ISV and OEM packages.
April 12, 2021
April Feature Update: Engagement Metrics Export
ISVapp
Feature Update
Export
Excel
CSV
April brings a highly requested feature: being able to export chart data into common formats such as
Microsoft Excel, CSV or PNG.
March 10, 2021
March Feature Update: Customizable Rules for Active Users
ISVapp
Feature Update
Engagement Metrics
Monthly Active Users
In March we added a visual editor that allows you to specify what defines an active user - giving you
the ability to fine-tune the engagement metrics without the need to set up your own reporting.
February 02, 2021
February Feature Update: REST API and Slack Integration
ISVapp
Feature Update
Slack Integration
REST API
App Analytics Package Usage Log
In this months release we added a REST API to request raw data files programatically. Additionally,
those customers working with Slack, can now access relevant account metrics directly in chat conversations.
January 18, 2021
January Feature Update: External User Visualization
ISVapp
Feature Update
Community
Experience Cloud
Internal vs. External Users
ISVapp now provides a visualization of app usage segmented by user types: internal vs. external (Community / Experience Cloud users)
ISVapp now gives you enhanced insights into your monthly and daily usage.
November 25, 2020
November Feature Update: Finance and Upselling Add-On
ISVapp
Feature Update
Finance
Upselling
Make sure to not miss out on any additional revenue with ISVapp's new finance and upselling feature.
Learn all about the newest Salesforce AppAnalytics Winter '21 Release features. We will cover new features and summarize all changes to the AppExchange App Analytics API that powers ISVapp.
October 18, 2020
October Feature Update: Full Salesforce Integration
ISVapp
Feature Update
Salesforce Managed Package
Access data where it matters: ISVapp now fully integrates into your Partner Business Organization.
August 27, 2020
August Feature Update: Health Score Insights
ISVapp
Feature Update
Health Score Segmentation
August brings a new feature to ISVapp that lets partners segment their customer base by several criteria.
August 26, 2020
ISVapp CEO Max-Michael Mayer guest on Salesforce Trailblazing Entrepreneurs Podcast
ISVapp
Podcast
Listen to this month's episode of the Salesforce Trailblazing Entrepreneurs podcast with Max talking about the Salesforce ISV/OEM ecosystem and the art of raising money.